FAQs
Thanks to being in this business for such a long time, we are able to determine the most common questions that our customers might want to know answers to. That was the ultimate reason for us to complete this Frequently Asked Questions page.
Q: How is a professional car wash more environmentally friendly?
A: Well, firstly and most importantly a professional car wash (like ours) can use much less water, which is good for the environment, right?
Q: How often should I wash my vehicle?
A: A regular washing is vital to the life’s longevity of your vehicle’s chrome and painted surfaces. Car wash manufacturers usually advise that you wash your car every 7-10 days. Of course, these estimates will vary depending upon whether your vehicle is kept in a garage or out in the elements.
Q: What services should I get with the purchase of a full-service car wash?my rooftop is leaking, should I replace all the roof or repairing it would be enough?
A: For the price of a full-service car wash (as is standard in the car-washing industry), one should be entitled to the following: a basic vacuuming of the carpets and mats, a cleaning off of the dirt on the car’s exterior, a towel drying of the exterior, a cleaning of the windows and mirrors on both the interior and exterior and lastly a wiping down of the dashboard and console. For having any other extra service performed on your vehicles such as tar or sap removal, rims brightened, a thorough vacuuming and interior cleaning or dressings and waxes applied, you should either buy these services à la carte or see if they might be included in a wash or detail package. Water spots, bird droppings, insect residue, tree sap, road tar, etc. that are spotting your paint will likely not be removed during a car wash. In that case, a car may require additional services in order to have these contaminants removed safely. If you still notice these contaminants sticking to your paint, it is likely that your car is not being washed or detailed as often as it should be.
Q: I oftentimes wash my vehicle at home using a garden hose. Lately, the finish looks dull and marked. What could have gone wrong?
A: Washing your vehicle at home can be very harmful to the car’s surface finish. A multitude of researches proved that a single home hand-wash could leave scratches in your finish as deep as 1/10 of the paint’s total thickness. Also, an average garden hose cannot supply enough water pressure with the detergent action to avoid damaging a vehicle’s finish. Many people wash their cars using an abrasive towel or a sponge that soaks in and damaging particles. This important study is advising that car owners should avoid washing their vehicle at home. Only a professional car wash can provide the required amounts of water and water pressure needed along with the appropriate soaps, coatings, detergents, polishes and waxes to safely and effectively clean your vehicle.
Q: My rims seem to get really dirty and don’t always come out of the tunnel looking their best. Is rim cleaning included in a full-service car wash or any of the wash packages?
A: Rims differ greatly in their makeup as well as their ability to be cleaned. They also come in the car wash in extremely varying states. Some have only a little brake dust on them that is easily sprayed off using just soap and water, while other rims have accumulated some brake dust and road grime baked into them by the sun and the heat of the rim. If you don’t clean your car’s rims regularly (every 7-10 days), it becomes hard if not impossible to clean them without a labor-intensive process. We have recently added some new state of the art rim cleaning equipment specifically because of that issue. If your rims require extra cleaning and brightening, you might best be helped by purchasing our Rim Brightener treatment, which is offered as an à la carte service as well as being included in one of our Premium Packages. Some rims are so bad that they require a wheel polishing, which can take up to an hour a wheel if done by hand using a wheel polishing detail product and method. Other rims are so neglected that their only hope is having them polished using a specialty auto-industry heavy equipment, which can cost up to $75.00 per rim. (We do not perform machine polishing in our detail department.)
Q: Do you wash big vehicles, like minivans or trailers?
A: Sure thing. We have two separate services, tailored specifically to the needs of vans’ and limos’ owners…
Q: Why don’t the water spots or some bird droppings or bug residue come off my car in the tunnel?
A: Importantly, water spots, unless only a couple of hours old, have most likely been dyed into your paint by the sun rays and in most often will not be removed during washing your car. Most usually water spots result from a car being poured over by a sprinkler and then the sun burns the calcium in the water into your paint. Even hard waxing will not be able to remove those spots.
Q: Is it true that my new car shouldn’t be washed or waxed for a certain period of time?
A: While that notion might have been true in the 60s and the 70s, the modern cars with all the acrylics and enamels they do have to ensure that your new vehicle’s finish needs tender care immediately. Though it is important to be wary of how exactly you perform the washing. Most new vehicles are subjected to clear coat finish. It’s important that you exercise extreme care specifically when washing your new vehicle for the first few times. Many initial washing errors result in water spots, the setting of stains and loss of luster. Without the benefit of the protective coating layers of wax that your car will receive over the years, mistakes made during the first few washes may not be correctable. It’s advisable to wax your new vehicle almost immediately. The best advice is to trust your vehicle’s finish to a pro from the very start. Application of a synthetic paint sealant may be useful too. With this product, you won’t need to hand wax your vehicle for six months to a year, guaranteed!
Q: Should I wash off insect residue and how quickly?
A: Do it and do it as soon as possible, especially if the vehicle is new. Insect residue and bird droppings form acids that immediately start to consume a vehicle’s clear coat finish. The longer they stay atop your vehicle’s finish, the harder it will be to remove them during a car wash.
Q: Isn’t rain a natural, cost-effective car wash?
A: No! Dirt that collects in the wash water in your bucket, sponges and chamois can harm your car’s finish paint. The wash water at professional car washes cleans cars better, faster and safer, due to using better pressure, a more balanced amount of it, just as well as many other factors… Also, hand washings can consume 5-25 times the amount of water compared to a professional car wash, which recycles its water. In addition to the eco-friendliness, recycling the water, the soaps and waxes used by professional car washes are biodegradable and safe for the environment. If your car is too small or large to fit in our tunnel, we do offer hand washing!